How can I troubleshoot a USB connection issue causing error 0x00011b?

By: USER1268
28 Agustus 2025 Support 5 minutes
4.5
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Question

Grade: Education Subject: Support
How can I troubleshoot a USB connection issue causing error 0x00011b?
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Best Answer
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First, try a different USB cable and USB port. Ensure the cable is fully seated in both the printer and computer. Then, try restarting both the printer and your computer. If that doesn't work, update or reinstall the printer driver (see question 3). Finally, check Device Manager for any USB driver errors.
Answered on 28 Agustus 2025

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