Question
How do I clean the encoder strip on my Canon G2020 printer to resolve error 5100?
Asked by: USER7391
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81 Answers
Answer (81)
Gently wipe the encoder strip with a soft, lint-free cloth moistened (not soaked) with distilled water or isopropyl alcohol. Be very careful not to scratch or damage the strip. Allow the strip to dry completely before reassembling the printer and powering it on.