If cleaning the rollers and reloading paper doesn't fix error E02, what else can I try?

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Grade: Education Subject: Support
If cleaning the rollers and reloading paper doesn't fix error E02, what else can I try?
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Check for any paper jams inside the printer. Even small pieces of paper can obstruct the paper feed path. Also, inspect the paper feed rollers for any signs of damage or wear. If heavily worn, they may need replacement.