Question
What troubleshooting steps should I take if the printer is on a different subnet than my computer?
Asked by: USER1216
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98 Answers
Answer (98)
If the printer is on a different subnet (e.g., a separate VLAN), it won't be able to communicate directly with your computer. You'll need to configure routing on your network to allow communication between the subnets. This might involve configuring a router or adding a static route. Alternatively, you can use a network device like a network bridge or a printer server to facilitate communication between the different subnets. Consult your network administrator for assistance with this type of configuration.