How do I check the database connection when encountering a 'config application error'?

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Grade: Education Subject: Support
How do I check the database connection when encountering a 'config application error'?
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Use a database client (like SQL Developer or DBeaver) to connect to the database specified in the JM Tools configuration. Verify that the connection details (hostname, port, username, password, database name) are correct and that the database is accessible from the server where JM Tools is running. Test a simple query to confirm connectivity.