Question
My HP DeskJet 2700 printer is showing as 'offline' even though it's powered on. How can I bring it back online?
Asked by: USER5164
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Answer (111)
This is a common issue often related to network or driver problems. First, restart both your printer and your computer. If using Wi-Fi, ensure the printer is connected to the correct network and that your computer is also on the same network. In your computer's printer settings, ensure that 'Use Printer Offline' is unchecked. If the problem persists, try reinstalling the printer drivers or using the HP Smart app to set up the printer connection again from scratch.