Question
What role do ink cartridges play in the 5B00 error, and how can I troubleshoot them?
Asked by: USER4944
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84 Answers
Answer (84)
While less common, incorrect or faulty ink cartridges can sometimes contribute to the error. Ensure the cartridges are properly installed and recognized by the printer. Try removing and re-installing the cartridges. Check the cartridge status in the printer's menu to see if any errors are reported. Using non-Canon cartridges can also sometimes cause issues.