Can I try using a different USB cable or computer to see if it helps?

By: USER5487
28 Agustus 2025 Support 5 minutes
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Question

Grade: Education Subject: Support
Can I try using a different USB cable or computer to see if it helps?
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Answer (69)

Best Answer
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Yes, this is a simple test. Sometimes, a faulty USB cable or a problem with the computer's USB port can cause communication issues between the printer and the computer. Try using a different USB cable and/or connecting the printer to a different computer to see if the error code changes.
Answered on 28 Agustus 2025

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