What are the initial troubleshooting steps recommended by the Reddit community for fixing Amazon Prime error 5007?

By: USER1871
30 Agustus 2025 Support 5 minutes
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Grade: Education Subject: Support
What are the initial troubleshooting steps recommended by the Reddit community for fixing Amazon Prime error 5007?
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Reddit users frequently recommend starting with basic troubleshooting: restarting the device (TV, streaming stick, computer, phone), checking internet connection stability and speed, clearing the Amazon Prime Video app's cache and data, trying a different web browser or device, and ensuring the app or browser is updated to the latest version. Temporarily disabling VPNs or ad-blockers is also a common suggestion.
Answered on 30 Agustus 2025

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