Question
What are the prerequisites or initial checks before attempting to fix connect to printer error 0x00011b on Windows 11?
Asked by: USER5337
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118 Answers
Answer (118)
Before attempting the registry fix for error 0x00011b, perform these essential initial checks:
1. **Verify Network Connectivity:** Ensure both the Windows 11 client and the printer server are on the same network and can communicate with each other (e.g., by successfully pinging the server's IP address or hostname from the client).
2. **Check Printer Sharing:** Confirm that printer sharing is properly enabled and configured on the server machine hosting the printer.
3. **Printer Spooler Service:** Make sure the Print Spooler service is running on both the client (Windows 11) and the server machine.
4. **Firewall Settings:** Temporarily disable firewalls on both machines or ensure that necessary print sharing ports (e.g., TCP 445 for SMB, TCP 139) are allowed through the firewall.
5. **Printer Drivers:** Ensure that the latest and correct printer drivers are installed on the server.
6. **Administrator Privileges:** Confirm you have administrator rights on the printer server to make the necessary registry modifications.