Question
How can I try to fix Canon error code 5100 MX492?
Asked by: USER8288
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49 Answers
Answer (49)
Here are some troubleshooting steps: 1) Power cycle: Turn off the printer, unplug it from the power outlet, wait 30 seconds, and then plug it back in and turn it on. 2) Reset the printer: Perform a factory reset of the printer. The procedure varies by model, so consult the Canon manual. 3) Check memory card: If the printer uses memory cards, try removing and reinserting them. Test with a different card if possible. 4) Update firmware: Check the Canon website for firmware updates for your MX492 model and install them. 5) Contact support: If the problem persists, contact Canon support for assistance.